Resources / Understanding Wait Time
Guide 4 min read

Understanding Wait Time

Identify where tasks are sitting idle with wait time metrics, covering both backlog wait and review wait.

1

What Is Wait Time?

Wait time is how long tasks spend waiting rather than being worked on. On an AI-optimized board Stride tracks two kinds:

  • Backlog Wait Time: from when a task is created until an agent claims it
  • Review Wait Time: from when the agent completes a task until a reviewer approves it or requests changes

Other boards have one kind, Queue Wait Time: from creation until the task's first move to another column. Wait time shows where work gets stuck.

2

Navigate to Wait Time

On the Metrics Dashboard, the Wait Time card shows Review and Backlog wait, or Queue wait on other boards. Click it to open the detail page.

Step 2: Navigate to Wait Time
3

Reading the Two Sections

The page has a section for each kind of wait. Each one shows Average, Median, Min and Max, and a list of the tasks behind them: Review Wait Tasks and Backlog Wait Tasks.

  • A high backlog wait means tasks are created but not picked up: you may need more agents or a better-ordered backlog
  • A high review wait means finished work is waiting for people: reviewers may be a bottleneck

There is no trend chart; change Time Range to compare periods. On this page Agent Filter matches the agent who completed the task.

Review Wait Time
Backlog Wait Time
4

Reducing Wait Time

To reduce backlog wait:

  • Keep the backlog prioritized so agents always have clear next tasks
  • Make sure tasks have complete descriptions so agents can start immediately
  • Match task capabilities to available agents

To reduce review wait:

  • Set aside regular time for reviewing completed work
  • Consider setting needs_review: false for low-risk tasks
  • Open the Review queue regularly to see every task waiting for you

You're all set!

You've completed all the steps in this guide.